FAQs

Find out more about Profile Shop.

What is the Profile Shop?

The Profile Shop is a marketplace of AI editing profiles created by industry-leading photographers. Browse, preview, and purchase profiles to find the perfect editing style for your work, all within Imagen.

Can I test profiles before buying?

Yes. In addition to testing via the shop itself, all profiles can be purchased and tested in Imagen on your own photos on up to 1,000 photos.

What is the refund policy?

You can request a refund on any profile that was used on up to 1,000 edits.
Request should be done via contacting support.
The refund will be given as Imagen editing credit, which can be used for editing, culling, and additional AI tools.

Are there other benefits to purchasing a profile?

Yes. Each profile purchase includes $25 in Imagen credits to start editing with your new profile.

What happens after I buy a profile?

After purchase, you'll see a confirmation screen with options to start editing or continue browsing. When you open Imagen, your purchased profile is ready to use.

Are there discounts available?

You'll occasionally see discounted profiles directly on the shop page. We also share special offers through email and social media.

Can I buy multiple profiles at once?

Not yet. Profiles are purchased individually.

Can I use my credits to purchase a profile?

You can't use Imagen credits to buy an AI Profile since the seller gets proceeds from the sale.

Can I adjust the profile I bought?

Yes. Customize the profile settings directly in the Imagen app. Upload your final edited photos to train the profile based on your adjustments, making it closer to your style.

Can I use a profile without the Imagen app?

No. Profiles only work with Imagen.

Do I need a subscription to use a profile?

Yes. You need an active Imagen subscription to use any purchased profile.

How can I learn more about the seller?

Each profile page links to the seller's social media and website to explore their work.

I couldn't find a style I like. What should I do?

First, check out our Talent AI Profiles and use one as a base for your own profile. If you didn't find one you like, submit a style request. We add new profiles based on what our community wants.

Can I become a seller?

Yes. Apply by submitting a seller request. We review each application based on technical criteria and demand. While we can't accept every profile, we carefully consider each one.

Is my data shared with the seller?

No. Your data is never shared. Sellers only receive anonymous, aggregated performance insights.